About Service Performance Group


Founded in 1992 by two former US Marine Corps officers, Service Performance Group offers a wide range of mystery shopping, telephone mystery shopping, promotional and advertising agency support. With partnerships in the US, Canada, UK and India, our web based reporting system is easy-to-use and provides superior value to companies of all types and sizes.

About Service Performance Group

Whether an ongoing partnership or a project-based assignment, we will integrate our offerings to provide cost-effective data from which you can make decisions and take action with confidence.

For more information about Service Performance Group call 1-866-567-8300 or Email Us to discuss your company’s needs and requirements.

Service Performance Group provides mystery shopping programs to clients in thirteen different industry segments including: Apartments, Financial, Retail, Restaurants, Leisure, Travel, Hospitality, Grocery, Manufacturing, Advertising, New Home Sales, Healthcare and Telecommunications.

As an industry leader, Service Performance Group has the perspective and experience to work with new or emerging industries.