Who are Our Mystery Shoppers?
SPG Mystery Shoppers have backgrounds vast and varied.
They include professionals of all types, stay at home moms and dads, college students and retirees.
They represent all ages, backgrounds and income groups.
Many of our shoppers have been working with us for over 15 years. A large number have achieved Mystery Shopper Providers Association (MSPA) Gold or Silver level shopper certification.
What our shoppers have in common is their commitment to providing objective consumer insight; timely, fact-based reporting, and dedication to assisting our clients in their continual service improvement initiatives.
Our shoppers have excellent attention to detail, keen observational skills and excellent writing skills. In addition, our shoppers are reliable self-starters, because motivation is key to being successful and receiving additional assignments!